Telephone
+44 (0) 20 8398 7772
Fax
+44 (0) 20 8398 9701
Email
info@axos-assist.com
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Contact us
Bronze support
Pay as You Go
Home user or small business who needs help setting up system and ongoing back-up in case of emergency? You need Bronze Support.
Bronze Support Features:
Unlimited incidents resolved via telephone*
Guaranteed 3 hour telephone response time
Unlimited on site visits to resolve problem
Guaranteed 72hr onsite response time
Option to have Axos Assist remote support*
Operating hours 9.30 - 5.30pm
* This service is provided on provision of payment by credit card at end of call or remote support
Charging structure:
On site support £30 per 1/2 hour - min charge £30.00.
Telephone / remote support £1 per min -min charge £10
Call out charges:
Within a 5 mile radius of our offices - No call out charge.
Over 5 miles - £25 call out.
Over 10 miles - £50 call out.
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Axos-Assist reserve the right to change rates without notice