We pride ourselves on
our personal service, usually with the same engineer dealing
with the same client. We do not sell hardware or software as
a main part of our business, so we can give an unbiased view
on what is right for you.
We may not be the cheapest
out there - low cost usually means hidden charges down the line.
How much should a quality service cost ... we don't know, but
we charge less than a plumber!
Home Visits - Call
Out and Labour
Please
note: Some services are more economically carried out at our
premises. Diagnostic tests and installs can take some time
to run, so these are better done 'on bench' rather than at
customer location where the engineer's time on site has to
be charged.
Call Out
Within 5 mile
radius of Thames Ditton - No call out charge
Between 5 and
10 miles - £25 call out
(refundable if work takes 1/2 hr or less)
Over 10 miles
- £50 call out
(£25 refundable if work takes 1/2 hr or less)
*Out of the box onto
the internet including email and printer set-up.
In-house Services
Drop in
Customers 10% discount on all these prices
Hardware installation
Memory upgrade
/ install
£25
New Hard Disc Drive install
£25
PCI Card installs
£30
Optical / Floppy Drive Installs
£30
Motherboard replacement
POA
Format / reinstall OS*
£99.99
*Computer will be restored
to original factory state. Additional software/hardware installation
and configuration will incur an additional charge.
Virus / Spyware / Trojan
Check (from)
£50
Thorough scan and removal of all
Virus, Spyware and Trojan activity.
PC Servicing
Axos Assist
have put together a suite of services which will most efficiently
track down your problem. We recommend that the services are
carried out in the order below. You can mix and match any service
or allow us to work through them until the problem is resolved.
Alternatively the Full PC Service will save you over £25
on individual prices.
1.
500 Point Hardware Check
£35.00
2. Virus and
Spyware Removal
£50.00
3. Optimise
Hard Drive
£20.00
4. Update Windows
Security Patches
£10.00
5. Update Device
Drivers
£10.00
Save over £25.00
on all the above services...
Full PC Service
£99.99
Plus Computer
Valet
FREE
Fault Diagnosis
with No Repair
Client chooses not to
have the computer repaired after fault diagnosis.
1 hr diagnostic work or less
£25.00
1-2 hrs diagnostic work
£50.00
Format/System Reinstall
Operating system restore
£45.00
Disc reformat and system install*
£99.00
*This returns computer
to original factory state. Includes Installing Internet Explorer
and MS office (must have customers licenced discs)
Axos Assist will recover
as many files as possible and write to CD.
(NB programmes cannot be recovered and must be reinstalled).
A physically damaged hard drive may be unrecoverable or require
a specialist disc recovery service. POA.
Installing Programmes
£POA
Must be from licenced
original discs supplied by client at time of repair (from £10.00
per programme)
Prices exclude hardware
costs and are subject to VAT
Costs for the home
visits vary and are charged on visit duration
Payment by cheque
with guarantee card or cash on completion of work
Our
charges
