Axos Assist PC Support
contact us for  IT Support
  assist - no fuss pc support / home user
 
   Telephone +44 (0) 20 8398 7772    Fax +44 (0) 20 8398 9701     Email info@axos-assist.com
 
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Our services explained
Virus detection and removal
PC Service
Hardware checks, replacement and upgrades
Broadband and home networks
Internet and email set up and troubleshooting
Wireless set-ups
Software
We make no apologies for putting this at the top of our list. It is estimated over 1 in 5 PCs is infected with a virus at any one time and is the main reason why home users seek help with their system.
Viruses can play havoc with the computer but can be removed and protected against.
Axos Assist use specialist diagnostic and removal tools to eliminate viruses including worms, Trojans and Spyware. Typically a computer infected with Spyware can be harbouring 200-300 Spyware items which can do anything from bombard you with pop-ups to stealing sensitive data such credit card details.
We can advise on protecting against virus infection and recommend and install suitable software and firewalls where appropriate.
For £50 + vat we will perform a thorough scan and removal of all known Virus, Spyware and Trojan activity.
PC Service - save £25 on list price
For an all inclusive cost of £99.99 + vat (drop in
service only), we will run a comprehensive service of your computer°s hardware and vital functions using the most recent diagnostic tools. Our check list includes:
Complete health check
500 point diagnostic test of all aspects of your PC's hardware
Virus and Spyware removal
Removal of any spyware/virus activity
Optimise hard drive
Removal of redundant/temp folders and files which can dramatically slow down a system
Update of all latest OS service packs, security patches and hot fixes
Update device drivers
Computer Valet
Report on state of PC and any recommendations
We will test, replace and upgrade:
Hard drives
Memory chips
Floppy, CD and DVD drives
Motherboards etc
We will test peripheral devices such as printers, external hard drives, monitors and cd recorders, configure new systems and carry out upgrade suitability checks for older computer systems.
Axos Assist can provide pre-installation advice on Broadband and network installation as well as:
Set up and configure broadband
Design, set up and install home networks
Floppy, CD and DVD drives
Install network hardware such as: Routers, Network cards, Switches, Cabling
Set up wireless systems
Troubleshoot networks and broadband
We know how difficult it is when things get technical, so we can also talk to service providers and suppliers on your behalf because we speak their language.
Axos know all about the internet, domain names and email. Our sister company, Axos Internet, provide web site design and hosting services, so our knowledge of Internet issues is extensive. We can:
Set up Internet services, domains and emails
Trouble shoot email problems
Set up and configure broadband and cable modems
Offer web site services
The next generation of computer systems will be wireless. We can look at the suitability of upgrading your current system to wireless or install new wireless systems.
Our service includes:
System upgrades
New software installation
Software compatibility checks and recommendation
We support:
Windows Operating Systems from 98 to XP
Microsoft Office programmes
Other software by arrangement


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