Quote Me
We can provide an estimate of a support package based on an outline of your requirements.
Please note: This estimate is for guidance only and subject to confirmation after a verbal discussion and / or a site IT system survey. It does not constitute a fixed and binding offer.
Emergency Help
Our emergency callout service will get an engineer to you within the hour for a surcharge of £75.00* or within 2hrs for a £50.00 surcharge.
If you require fast help, either call us on the number above or fill out the form with a brief description of your problem. We will call you to confirm arrangements within 5 minutes of receipt of the email.
* Available during hours 9am to 5pm. Subject to an engineer being available. Prices do not include VAT.
Axos Assist will plan, install and maintain computer systems. We offer a full service covering hardware, system software, networks and broadband connectivity, emails and domain set up.
Example packages
See package pages for conditions of service
- Bespoke Support Packages
- Networks & Broadband
- Installation & Maintenance
- Offsite Data Backup
- Site Visits & Remote Support
- PC or Mac Engineers
- Data Migration & Recovery
- Hardware & Software
- Fixed Budget Support
- System Troubleshooting
- Cabled or Wireless Setups
- Mobile Device Configuration
Package
1 Business Starter Remote >
Up to 3 workstations
1 broadband, 1 printer
Unlimited Remote & Tel. Support
£60.00 per month
Package
3 Small
Business Remote
Package 1 & 2 Combo
Unlimited Remote Support
Unlimited Telephone Support
only £142.00 per month
Package
4 Small
Business + On-Site >
Up to 3 Workstations
Unlimited Remote Support
Unlimited Telephone Support
On-Site Support
only £80.00 per month
Package 5
Critical Server + On-Site >
Server Only
Unlimited Remote Support
Unlimited Telephone Support
On-Site Support
only £125.00 per month
Package 6
Small Business Combo >
Server + up to 3 workstations
Unlimited Remote Support
Unlimited Telephone Support
On-Site Support
only £185.00 per month
Package 7 Bespoke IT Package >
Bespoke contract crafted to suit
your exact IT needs.
Unlimited Total Support
£Custom
Easy IT Pay as You Go Support >
Ideal for the homeworker
Pay as you go support
Designed for Remote & Tel. Support
1hr min purchase
Bespoke IT Support
Bespoke packages designed for businesses which depend heavily on their IT systems. After a free IT site survey, the package is custom built to your requirements. Bespoke packages offer all our services rolled into one with the added bonus of top priority support and the knowledge that all systems under the contract are fully covered for remote and on-site support.
Remote + On-Site IT Support
These packages are designed for companies who want full support from our team of IT professionals via remote and telephone support but with the extra peace of mind that engineers will come on-site and deal with your problems first hand if necessary. You benefit from our guaranteed SLAs (Service Level Agreements) which specify maximum response times.
Business Remote IT Support
Most common problems can be resolved via the telephone or a remote support session so our Remote Support Packages are a cost effective option. With unlimited telephone and remote support, our engineers can log into your computer and trouble shoot while you watch. On-site visits can be arranged and you can upgrade to a more comprehensive package at any time.