Axos Assist | Clients | Businesses | Home Workers | Kingston

Our Clients

Axos Assist aims to service small to medium size businesses who outsource their IT support. Our current client base reflects a diversity of businesses from one man start ups to larger organisations with multiple outlets.

Clients currently on support contracts with Axos Assist include; accountants, architects, financial advisors, an arts centre, a training academy, refrigeration equipment wholesaler and trade organisations. With remote access support tools we now are able to fix many problems fast without a site visit.

Recent projects include: A head office hardware and network overhaul with a centralisation of business systems such as daily cash reconciliation, health and safety and installation of a virtual private network Set up of a medium sized office with a Mac based network.

Typical Axos Assist Clients

Chartered Accountant

A busy, thriving company who need extremely secure systems which interface well with financial software tools

Over 30 workstations and laptops
Virtual Server ESX environment , 2 host machines with 4 virtual server including exchange, sql terminal and file server.
Avaya phone systems with answer machine
Mixture of Windows XP and Windows 7
Mixture of Blackberry and iPhone support
Document management software, accounting software
Hot-desking

Construction Company

A successful company with a large percentage of remote workers all using laptops to access the main office system

Remote and on-site support
3 servers, exchange, sql, file server
Avaya phone system with answer machine
Over 30 workstations and laptops
Mixture of Windows XP to Windows 7
Mixture of Blackberry and iPhone support
15 + offsite engineers with laptop and wireless anywhere dongles for remote access to emails and files.
Accounting software, Sage, site management software
On-site full image backup with granular level email restoration
Hot-desking

Architects

A leading architect in ecobuildings, this client needs support which doesn't cost the earth but offers full remote and telephone support with the option of site visits when necessary

Remote support only with bespoke onsite call out
Single server SBS environment
5 users onsite
Windows XP environment
All iphones
Microsoft Business Contact Manger software
Onsite full image backup

Consultant

A high powered executive who relies on mobile devices for an office on the move in the UK and abroad. Fast communication is of the essence and they cannot afford to be out of touch for even the shortest period

Personal Server client with PA
Remote and onsite support
SBS server
IP phone system with offsite access for PA from her home
Network printers
Mac, windows and iPad2 environment
BES Express server
Offsite backup of exchange and file system

Homeworker / family

A typical family we support will be have one person who works from home and relies on their computer. The household may have other computers for the family linked by a wireless network using a broadband router. Most have at least one smart device like an iPhone or iPad.