Remote + On-Site IT Support Packages
IT support services for London, Surrey
Remote + On-Site IT Support Packages
The smaller business packages level 4-6 are all designed for businesses that want all the support from our team of IT professionals via remote and telephone support with that extra peace of mind that our engineers are on standby to go on-site and deal with your problems first hand.
Q&A
What happens if I need more equipment covered or more call outs/on-site time?
We will be happy to quote you for the extra cost - either as part of your ongoing support package or as one off charges, Just call us.
I am often out on business. Do you support remote workers?
Users who work from two or more sites can be added as a roaming user under the support package.
How many times will you come out on-site?
Our standard packages are very competitively priced and not intended as an unlimited IT presence at your business. With remote support we can cover most eventualities and site visits are only necessary where an engineer has to be be present eg, if a server failed or there was a network connection issue. Mission critical businesses should enquire about our Bespoke packages.
Start protecting your business assets
To find out more about Remote + On-Site IT Support Packages today
Call 020 8398 7772
Get quote or more information >
Package
4 Small
Business + On-Site >
Up to 3 Workstations
Unlimited Remote Support
Unlimited Telephone Support
On-Site Support
only £80.00 per month
Small Business - Remote & Site - Package
4
Created for a workstation only small business with up to 3 desktops/laptops
or a mixture of both. You will receive the very best unlimited
remote/telephone and on-site support from our team of IT professionals.
*Requires Internet connection.
**Up to 6 site visits pa.
Enquire about this package
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Package 5
Critical Server + On-Site >
Server Only
Unlimited Remote Support
Unlimited Telephone Support
On-Site Support
only £125.00 per month
Critical Server - Remote & Site - Package
5
Created for a small business that requires critical single server support with remote and on-site support.
This package is perfect for those with a single server and a
tight IT budget. Your server is the heart of your business’s
IT system. You will receive the very best unlimited remote/telephone
and on-site support from our team of IT professionals.
*Requires Internet connection. **Up to 6 site visits pa.
Enquire about this package
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Package 6
Small Business Combo >
Server + up to 3 workstations
Unlimited Remote Support
Unlimited Telephone Support
On-Site Support
only £185.00 per month
Business Combo - Remote & Site - Package
6
Created for a small business with a limited IT budget and a
mixture of different systems including a single server and up
to 3 desktops/laptops or mixture of both. You will receive the
very best unlimited remote/telephone and on-site support from
our team of IT professionals.
Enquire about this package
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Package Addons
Additional workstations: £30 PM
Additional devices: £10 PM
(eg iPhone, Printer, Blackberry etc.)
Add On Modules
We can add on extra hardware modules should your IT system not match our standard packages. The packages and the addons illustrated on this page are intended as guidance for our charges. Please call us for further information and a no obligation quote on your requirments.
Enquire about Add On Modules
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Example packages
Level 4
is designed for a workstation only small business environment with up to 3 desktops/laptops or a mixture of both. You will receive the very best unlimited remote/telephone and on-site support from our team of IT professionals.
Level 5
is designed for a small business environment that requires single server support. This package is perfect for those with a single server and a tight IT budget. Your server is the very heart of your businesss IT system. You will receive the very best unlimited remote/telephone and on-site support from our team of IT professionals.
Level 6
is designed for a small business environment with a limited IT budget and a mixture of different systems including a single server and up to 3 desktops/laptops or mixture of both. You will receive the very best unlimited remote/telephone and on-site support from our team of IT professionals.
Notes: Remote support requires a internet connection. Unlimited services are subject to a fair useage policy unless otherwise specified.
